Effective Date: 11/25/2023

Welcome to Motiv! This Shipping Policy outlines important information about the shipping process for our print-on-demand apparel. Please read this policy carefully before making a purchase.

1. Processing Time:

• Orders are processed within 2-7 business days. During peak seasons or sales events, processing times may vary.

2. Free Shipping:

• Good news! We offer free standard shipping on all orders over $50. 

3. Shipping Methods:

• We offer various shipping methods, including standard and expedited options. The availability of these options depends on your location.

4. Delivery Times:

• Delivery times vary based on the shipping method and your location. Standard shipping typically takes 5-12 business days, while expedited shipping may take 2-5 business days.

5. International Shipping:

• We offer international shipping to select countries. International shipping times vary depending on the destination.

6. Order Tracking:

• Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can track your order's progress using the provided tracking information.

7. Customs and Duties:

• For international orders, customers are responsible for any customs duties or taxes incurred upon entry into the destination country.

8. Shipping Delays:

• While we make every effort to ensure timely delivery, shipping delays may occur due to unforeseen circumstances, such as weather conditions, customs processing, or carrier delays.

9. Address Accuracy:

• Ensure your shipping address is accurate and complete. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

10. Lost or Stolen Packages:

• Motiv is not responsible for lost or stolen packages. If you suspect your package is lost or stolen, please contact the carrier directly to file a claim.

11. Shipping Restrictions:

• Some products may have shipping restrictions based on size, weight, or destination. Any such restrictions will be communicated during the checkout process.

12. Contact Information:

• For questions, concerns, or inquiries related to shipping, please contact us at info@motivwear.co.

Thank you for choosing Motiv. We're excited to offer free shipping and appreciate your understanding and cooperation with our shipping policies. If you have any further questions, please do not hesitate to contact us.

236 South 29th Street, Harrisburg, PA 17103

info@motivwear.co

Motivated And Dedicated LLC